Post Go-Live Support

Ensuring your Infor ERP continues to deliver value long after implementation day.

A successful ERP go-live is just the beginning of your digital transformation journey. At p2-i, we ensure your Infor ERP continues to deliver value long after implementation day.

With over 20 years of Infor ERP expertise, we know that business needs evolve, processes change, and new opportunities arise.

Our Post Go-Live Support services are designed to keep your system aligned with your goals — every step of the way. We offer comprehensive functional and technical support, from troubleshooting and issue resolution to system optimization and enhancements. Our consultants work alongside your team to fine-tune processes, improve performance, and adapt configurations as your business grows.

Our support approach covers:

Stabilization

ensuring your ERP operates smoothly post-launch.

Optimization

identifying areas for performance and process improvements.

Enhancements

introducing new functionality to meet evolving needs.

Training & Knowledge Transfer

empowering your team to get the most from the system.

Because we operate with a global consultant base across 14 countries in Europe and North America, you benefit from both local presence and international expertise. This ensures rapid response times, cultural alignment, and support coverage wherever your operations are located.

We understand that keeping your ERP at peak performance is critical to maintaining competitive advantage. That’s why our support goes beyond fixing problems — we proactively help you leverage Infor ERP as a driver for innovation and efficiency.

With p2-i as your post-go-live partner, you can be confident that your ERP will continue to support your business vision, today and in the future.

p2-i care

The Market space

Across industries and organizations there is an increasing need to accelerate digital business transformation to stay current to the future marketspace. The pace of innovation has never been faster than what we experience now, and the innovation speed will continue to be rapid and evolve.

Our customers

Our Customers are dealing with a vast amount of continuous innovation generated from emerging technologies. The winner is the one that will stay current in fast changing technology landscapes

We believe

“The speed of innovation is driven by technology and having the digital technology platform that generates flexibility and the ability to swiftly adapt to a changing environment is becoming more and more crucial going forward.”

The Mindshift

From

 

  • Reacting to technology innovation
  • Big lengthy projects
  • Project Go-live as the end goal
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To

 

  • Proactively take advantage of new technology
  • Incremental delivery to deliver faster value
  • Go live the Starting point to drive continuous innovation and value to you

Support Services

What is it?
Operational Support
(System Admin, incidents, special event and release readiness support)

When? On Demand

Cloud Adoption

What is it?

Tactical support to use all the latest software and functionality available

(Review of new software and functionality releases for your business, show you how to use it and get value from it for your business)

When? Quarterly/half-year

Innovation

What is it?

Strategic support to continually innovate

(plan and review of your business objectives, how to innovate and continually evolve your business processes to drive improved productivity and growth)

When? Quarterly/half-year