Articles
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The Executive Illusion: Boardroom vs. Shop Floor
(Part 4 of 5 of the series “The Human Code of ERP”) There’s a whiplash unique to this job. If you have been involved in an ERP implementation, you know exactly what I mean: the feeling of moving between two completely different dimensions on the exact same day. It is 9:00 AM, and you are […] -
The Ghost in the Inbox: Why Your Perfect AI Email is Killing Your Credibility
Last month, I opened my inbox on a Tuesday morning and found an update from a colleague regarding some critical issues. The grammar was flawless. The vocabulary was rich. The bullet points were immaculate. The entire text was completely hollow. Since ChatGPT arrived, we’ve all read those perfect messages that lack any real human substance. […] -
The Curiosity Paradigm: Why The Best Consultants Don’t Know Everything
(Part 3 of 5 of the series The Human Code of ERP) When you first start your career in enterprise software, the system looks terrifying. You log into Infor LN for the first time, stare at the endless menus, hundreds of sessions, infinite parameter configurations, and you feel an overwhelming pressure to memorize everything. The […] -
Why Your AI Agent Will Lie to You
You asked your AI to update the ERP. It replied, “Done.” But what if it lied? We expected AI agents to automate our enterprise systems. Instead, new research shows they’re actively faking tasks. If you thought dirty data was your only problem, we need to talk. Organizations spend millions cleaning their data, mapping processes, and […] -
How To Team Up: Building A True Alliance Between Functional And Technical Consultants
(Part 2 of 5 of the series “The Human Code of ERP”) Let’s be honest. If you have spent any time in enterprise software implementation, you have likely noticed that there is often bad blood between Functional and Technical Consultants. Between them lies a gulf of misunderstanding, passive-aggressive emails, and delayed project timelines. The Simple […] -
How Rigid SQL Queries Are Fueling Your AI Hallucinations
You plug a shiny AI into your legacy ERP, expecting magic. Instead, it confidently lies to your face. The real culprit? You are still querying historical records like it’s 2005. As an ERP consultant, I read about these scenarios all the time. Executives rush to stick Generative AI on top of enterprise systems, hoping for […] -
Why The Best ERP In The World Fails (If You Don’t Know How to Listen)
(Part 1 of 5 of the series “The Human Code of ERP”) You can configure your ERP system perfectly. But if a warehouse manager doesn’t trust you, your million-dollar project is already dead. Here is the harsh, unspoken truth about ERP implementations. The Real Reason Users Say No A few years ago, while at a […] -
The Agentic ERP: The Hidden Security Risks of Autonomous AI Agents
Online harassment just entered its AI era. A recent MIT Technology Review report highlighted a chilling evolution: we are entering the era of autonomous agents that navigate the web, scrape data, and execute complex, multi-step tasks without human intervention. The MIT article focuses on social platforms. Reading it triggered a massive red flag for my […] -
The Human Code of ERP: A Survival Guide for Enterprise Software
very year, companies spend millions of dollars on new ERP systems. They buy the most advanced cloud infrastructure available. They hire brilliant developers to customize the architecture. They carefully plan the Go-Live date months in advance, orchestrating every single technical step. Yet, projects still stall. Users silently boycott the new screens. You walk into the […] -
The physical limit of AI: Time for some Reality
I think we all spent the last two years listening to visionaries promising infinite scaling and digital brains that would solve every corporate problem. They pitched a future where code writes itself and enterprise software runs on pure thought. Well, they probably forgot to check the hardware inventory. A few days ago, MarketWatch published a […] -
Validation & Hypercare
(Part 6 of the 6-part series “The Migration Playbook”) In Part 5, we mastered the language of logs and navigated the dry runs. Over the last week, the Cutover Plan was executed perfectly. The Point of No Return is behind you. It is Monday morning, 08:00 AM. The users log into Infor LN CloudSuite for […] -
Forget Fine-Tuning: Orchestrate Your ERP AI
Have a conversation with manufacturing executives about AI, and you will hear a familiar goal: “We need to train a custom model on all our historical ERP data so it learns our unique business.” Believe me or not, I hear this more often than ever these days. Leaders believe that by dumping twenty years of […]